We have two businesses under one roof: an IT management software company (SmartDeploy) and a technology consulting firm (Prowess Consulting). We are headquartered in the cradle of cloud computing, Seattle, Washington, which unfortunately is also the place where the US COVID-19 outbreak started. Our office is just three freeway exits from the early focal point […]
read more »SmartDeploy customers trust us to help them maintain IT efficiency and business continuity so that they can focus on more pressing challenges. In response to COVID-19 and the upheaval inflicted on all of our collective work, I want to update the SmartDeploy community on steps we’re taking to protect our employees and some challenges confronting […]
read more »The latest version, SmartDeploy 2.0.3070, is now available to download and install. Most of the updates in this release were in response to feedback and requests received from our customers. Whether minor bugs or simple usability requests, I want to say thank you for continuing to share feedback with us. After all, we build this […]
read more »February has proved to be an eventful month for Microsoft as they announced Windows 10X containers, Bing experienced a local search outage, and Windows 7 users are seeing an increase in the ever-accumulating bugs on the unsupported OS. Listen in to hear Windows expert, Brad Sams, and SmartDeploy CEO, Aaron Suzuki, give their two sense […]
read more »2020 started off with bang as Microsoft patched a Windows 10 spoofing vulnerability, while Windows 7 entered end of support; phew, what a way to kick off the new year! Hear from host, Brad Sams, and SmartDeploy CEO, Aaron Suzuki, as they break down these topics and more. Keep reading for details on the points […]
read more »As of January 14, 2020, Windows 7 has reach End of Support. This means Microsoft is no longer offering technical assistance or software updates to devices running Windows 7. This of course leaves your devices more vulnerable to malicious attacks and virus threats if you’re running this OS. You can pay Microsoft for up to […]
read more »In 2019, cyber security was a hot topic for IT teams internationally and understandably so, even tech giant Microsoft fell victim to hackers. Even with users updating passwords quarterly, passwords are being stolen and company data is being compromised. A whopping “81% of hacking-related breaches leveraged stolen and/or weak passwords” (Verizon Data Breach Report), it […]
read more »Over the years, I’ve seen many education customers come to us with a similar combination of problems when it comes to managing computers across campus. What it boils down to is the IT team is too small and the department is working on too tight of a budget. In order to save money, the department […]
read more »As 2019 ends, SmartDeploy CEO, Aaron Suzuki, and host, Brad Sams, unpack this past year of Microsoft news and trends and make predictions for what users can expect in 2020. Catch the latest episode of Enterprise Dish to hear their conversation and keep reading to get the full breakdown of the topics discussed. “Tick-tock” update […]
read more »You’ve likely utilized SmartDeploy’s zero touch deployment capability by creating an unattended answer file that allows you to manage remote devices without requiring IT or end user interaction on the endpoint. While fully unattended deployments are quick and convenient, you may not want all of your deployments to be 100% zero touch. Most commonly, IT […]
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