Joanne Yip Some people think that having a family member in IT is like having their own personal tech support — and that Christmas gatherings are the perfect opportunity to get help setting up their new computer, free of charge. But no one wants to spend the holidays doing extra work, especially when you’re officially off duty.
“My department has too many people,” said no one in IT ever. Often faced with limited resources, IT departments could use a few extra hands to keep things running smoothly. That includes everything from handling user issues to managing company-wide systems, networks, and data security. If you’re managing an IT team, it’s crucial to know
Imaging computers may not be the most exhilarating task in IT, but it’s an important one. Knowing how to image a computer — manually or otherwise — is useful for IT admins when tackling certain important tasks. Whether you’re rolling out new hardware, troubleshooting finicky operating systems, or migrating users to Windows 11, this knowledge
The IT field is full of myths and challenges. To survive and thrive at the job, it helps to know what these myths and challenges are — and how to overcome them. Just like anyone who wants to play Dungeons & Dragons, you must learn the rules and the best ways to arm yourself for
This article is part of our IT Admin Mythbusters campaign. Discover the truth behind other common industry misconceptions in our roundup article 5 common IT myths & essential tips for IT pros. When organizations purchase new technology, they should consult their IT team. As primary stakeholders, IT teams lend valuable expertise that drives purchasing decisions.
This article is part of our IT Admin Mythbusters campaign. Discover the truth behind other common industry misconceptions in our roundup article 5 common IT myths & essential tips for IT pros. Here’s an inconvenient truth: too many people treat IT like they’re Best Buy’s Geek Squad — jacks of all trades hired for their
This article is part of our IT Admin Mythbusters campaign. Discover the truth behind other common industry misconceptions in our roundup article 5 common IT myths & essential tips for IT pros. It’s 5 p.m. and while most of your non-IT coworkers are preparing to log off for the day, you’re still stuck at your
This article is part of our IT Admin Mythbusters campaign. Discover the truth behind other common industry misconceptions in our roundup article 5 common IT myths & essential tips for IT pros. Someone recently posted on LinkedIn that she was looking for work and, more specifically, for potential opportunities in tech. Besides a brief account
For IT administrators responsible for managing the lifecycle of dozens or hundreds of endpoints, computer imaging can be a thorny but necessary task. It’s like going to the dentist. It feels like forever when you’re in the chair, but if you want clean, healthy pearly whites, you must soldier on. Thankfully, with more software tools
In the sysadmin world, understaffed and overworked teams are, unfortunately, more common than we’d like them to be. It’s not unusual to find a small IT team supporting hundreds or even thousands of users across the entire organization. The complexities of managing remote environments and supporting ever-growing grand plans for digital transformation can be overwhelming