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How to move your fleet from Windows 10 to Windows 11 with imaging

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Joanne Yip|Updated July 15, 2025
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With Windows 10 end of support coming up, it’s a good time to start migrating user devices over to Windows 11. How best to make the move from Windows 10 to Windows 11 depends on the size, diversity, and requirements of your endpoint environment. We’ll walk you through three common tools that you can use — Microsoft Intune, disk cloning software, and file-based computer imaging software (like SmartDeploy) — and key considerations of each approach.

Planning your Windows 11 migration?

Don't let the Windows 10 end of life catch you with your backups down — or your endpoints exposed. We've got tools, step-by-step guides, and a whole Discord channel with fellow sysadmins to help you upgrade without losing your cool (or your configs). Visit our Windows 10 End of Life Hub.

Upgrading devices to Windows 11 with Microsoft Intune 

If you have user devices enrolled in Microsoft Intune, you can perform in-place Windows 11 upgrades via the Microsoft Intune admin center. This involves creating a Windows 11 feature update policy, configuring your settings, and applying the policy to target Windows 10 device groups.

Considerations when using Microsoft Intune 

If Intune is already part of your device management stack, using it to move user machines to Windows 11 is not difficult. But with Intune, you don’t get as much granular control when configuring your Windows 11 update. You can set Windows 11 updates to roll out as soon as they’re available or on a specific date — but not at a specific time. 

Admins also don’t get a ton of visibility throughout the process. You don’t know exactly when the Windows 11 update gets pushed or to which user devices. And you won’t know immediately if any issues crop up along the way.

Unlike a clean install of Windows 11, an in-place Windows 11 upgrade moves a Windows 10 PC to the new operating system with their settings and user data intact. And here’s the thing: user devices that have been in use for some time come with baggage installed (like the emotional scars of a bad breakup), which can cause unpredictable results during or after the transition. 

If you have trust issues (like most of us in IT do), you might prefer to start off user devices on a clean slate. And that means applying a clean Windows 11 operating system image to your Windows 10 machines. 

Reimaging Windows 10 PCs with disk cloning software 

For clean installs of Windows 11, one option is to use disk cloning software, like Clonezilla or Symantec Ghost. With disk cloning software, you create an exact copy of a reference computer with Windows 11 installed, including its hard drive and all its contents — and apply the golden image to your target devices. Here’s what a typical disk cloning process looks like: 

1. Create a physical reference computer

Download the Windows 11 ISO and install it on your reference computer along with the latest Windows updates, hardware drivers, and applications you need. Make sure you give yourself enough time to search for and download all the device drivers and apps (which we all know is a true test of character). Use Sysprep to generalize the reference computer before capturing your Windows 11 image. 

2. Capture and deploy your Windows 11 image 

Because cloned images are exact copies of the reference computer, you’d want to deploy them to identical or closely compatible devices for the best results. 

3. Configure user devices manually 

After deploying Windows 11 to the target machine, you’d have to manually install Windows updates or custom apps not included in your golden image before tackling device configuration tasks (e.g., domain joins and network mapping) on each machine. Multiplied by the number of Windows 10 PCs you need to move and that’s hours of your life you’ll never get back. 

Considerations when using disk cloning software 

If you’re moving a bunch of identical devices to Windows 11, using disk cloning software can be a convenient (if somewhat laborious) option. 

But for environments with diverse hardware, the disk cloning approach gets less scalable since you ideally need one image for each computer make and model — and one physical reference computer per image you need to create. You might even need to clear out your team stash of caffeinated beverages to make space (whelp). 

And because disk cloning software uses sector-based (instead of file-based) imaging, it can be harder to customize the image deployment process, including actions like slipstreaming custom apps with your Windows 11 image. 

This is where file-based computer imaging software comes in.

Reimaging Windows 10 PCs with computer imaging software 

When it comes to reimaging your Windows PCs, file-based computer imaging software gives you more flexibility than sector-based disk cloning tools. SmartDeploy allows you to create hardware-independent Windows 11 images that can be deployed to any Windows 10 PC. And unlike cloned disk images, they’re easier to modify and you can slipstream device drivers, apps, and user data in the same deployment. Here’s how.

Reference computers for Windows imaging 

Reference computers used in computer imaging can be physical devices or virtual machines. In general, virtual machines are easier to update and save you time, space, and money.  

SmartDeploy’s computer imaging solution supports virtual machines created with the following virtualization platforms: 

1. Create your reference computer 

  • Launch SmartDeploy. 

  • Go to Activities > Reimage Devices > Build Virtual Machine to launch the Build Wizard (works with Oracle VM VirtualBox and VMWare).

  • Follow the steps to select your Windows 11 ISO file and check your virtual machine settings.

  • When you’re done, click Finish.

Screenshot of the SmartDeploy software interface highlighting the "Reimage Devices" section under the "Activities" menu. A red arrow points to the "Build Virtual Machine" option, which is part of a horizontal row of tasks including "Capture Image," "Download Platform Packs," "Create Answer File," and "Create Media." The interface has a dark sidebar with menu options and a header with a preview link to the Web Console experience.
Screenshot of the "Build Wizard" window in SmartDeploy. The section is titled "Virtual Machine Settings" and prompts the user to select the virtualization software and guest operating system to install. Two dropdown menus are shown: one for selecting "VMware Workstation 17 Pro / Workstation 17 Player" as the virtualization software, and another for selecting "Windows 11 x64" as the guest operating system. Navigation buttons labeled "Back," "Next," and "Cancel" appear at the bottom.

2. Install Windows 11 on your reference computer 

  • Power on your reference computer. 

  • Install Windows 11 and run Windows updates. (You don’t need to run Sysprep. SmartDeploy runs Sysprep automatically at deployment time.) 

  • Install any core applications that apply to all target machines. 

  • When ready, power down your reference computer. 

Golden image best practices 

When capturing your Windows 11 golden image, always make sure it’s fully patched and up to date; leave out antivirus software or other third-party security applications as well as user or machine-specific data; and always run a test or two before deploying.

3. Capture your Windows 11 operating system image 

  • From the SmartDeploy console, go to Activities > Reimage Devices > Capture Image

  • Via the Capture Wizard, select and scan your Windows 11 virtual hard disk. 

  • Choose a name and location for your .WIM file. 

  • Click Finish to build your .WIM file.

Screenshot of the SmartDeploy interface under the "Reimage Devices" section. A red arrow points to the "Capture Image" tile, which is located between the "Build Virtual Machine" and "Download Platform Packs" options. The left sidebar shows the main navigation categories such as Activities, Computer Management, Software Management, and others. The header includes a link to preview the new Web Console experience and shows a user logged in at the top right.

4. Download driver packs 

  • Download model-specific driver packages (or Platform Packs) from SmartDeploy’s library of 1,500+ prebuilt, customizable driver packs. 

  • Downloaded driver packages show up under Platform Packs view on the SmartDeploy console.

Screenshot of the SmartDeploy application showing the "Platform Packs" section. A modal window titled "Download Platform Packs" is open, allowing the user to search by manufacturer, model, or operating system. The list in the window displays Acer laptop models such as Aspire A515-51G and Spin SP513-54N, all with "Windows 10 (x64)" as the operating system. At the bottom of the modal, the latest version is listed as 11.0.0 with a file size of 690 MB dated 01/31/2018. Buttons labeled "Download" and "Close" appear below the list.

5. Create your answer file 

  • Go to Activities > Reimage Devices > Create Answer File. 

  • Via the Answer File Wizard, select your image source (local network or offline media, or cloud storage), add your network credentials, and select your Windows 11 image file and Platform Pack location. 

  • For applications not captured with your image, you can slipstream prebuilt or custom Application Packs with your Windows 11 image for installation post-imaging. 

  • To migrate user data, select Enable User Data Migration and configure your settings. (SmartDeploy comes with Microsoft’s User State Migration Tool (USMT) as an integrated feature.)

  • Configure your domain join settings.

  • Click Finish.

Screenshot of the SmartDeploy interface in the "Reimage Devices" section. A red arrow highlights the "Create Answer File" tile, which is positioned between the "Download Platform Packs" and "Create Media" options. Other visible task tiles include "Build Virtual Machine" and "Capture Image." The left navigation panel includes menu categories such as Activities, Computer Management, Software Management, Patch Management, and others. A header bar at the top contains a link to preview the new Web Console experience and shows a logged-in user profile on the right.
Screenshot of the "Answer File Wizard" window in SmartDeploy, specifically focused on "User Data Migration" settings. The option "Enable User Data Migration" is checked, along with checkboxes for "User Settings," "Application Settings," and "Documents." A checkbox for "Migrate Active Users Who Logged In The Last 30 days" is unchecked. Below, options are provided for specifying the location of the migration store: either storing files on a network share (with text field, "Browse" and "Network" buttons) or storing files locally (with a "Browse" button). Navigation buttons labeled "Back," "Next," and "Cancel" appear at the bottom.

6. Create your boot media 

  • Go to Activities > Reimage Devices > Create Media. 

  • Via the Media Wizard, select your deployment media to deploy Windows 11 via offline USB/DVD media, over a local network, or over the cloud (no VPN needed). 

  • Select your deployment package, Platform Pack(s), and answer file. (You can select multiple answer files for deployment to different user or device groups.) 

  • Name your deployment package and click Finish.

Screenshot of the SmartDeploy interface within the "Reimage Devices" section. A red arrow is pointing to the "Create Media" tile, which features a USB icon and is the last option in a row of five deployment tasks. The other tiles include "Build Virtual Machine," "Capture Image," "Download Platform Packs," and "Create Answer File." Each tile has a green checkmark indicating completion or availability. The left-side navigation menu lists categories such as Activities, Images, Platform Packs, and more. The header includes a link to preview the new Web Console experience and displays the logged-in user's email.
Screenshot of the "Media Wizard" window in SmartDeploy. The section titled "Select Task" presents four radio button options for media creation: "Boot media" (selected), which creates a bootable USB/DVD with SmartDeploy Preinstallation Environment; "Offline deployment media," which includes all components for deployment; "WDS boot media," for PXE boot using Windows Deployment Services; and "Deployment package," which creates a full deployment package for use with the SmartDeploy Console. Navigation buttons labeled "Back," "Next," and "Cancel" appear at the bottom.

7. Deploy

  • Go to Computer Management

  • Select the target devices or device group. 

  • Under Deploy, click Image

  • Select where you want to pull the image from, then select the deployment package you created earlier. 

  • Optional: You can schedule your deployment for a specific date and time (preferably during off hours to minimize dramatic user meltdowns). 

  • Hit Finish, and you’re off to the races.

Screenshot of the SmartDeploy interface in the "Computer Management" section, highlighted in the left navigation panel. The main view is titled "All Computers" and displays a list of managed computers with details such as Name, Operating System, Manufacturer, Model, Connection Type, and Computer Groups. An arrow points to the left side of the window, indicating the "Computer Management" menu category. A group list on the left includes "All Computers," "Pending Deletion," "Seattle," and "Windows 11." The top bar shows the user's email and a link to preview the new Web Console experience.
Screenshot of the SmartDeploy interface showing the "Deploy" dialog box in front of the "All Computers" view. The dialog contains deployment options including a dropdown to select the deployment package ("2482 Base Image") and displays the image location as "Cloud." It includes settings for reboot behavior, client version (3.0.2040), and checkboxes for "Allow User To Defer Deployment," "Wake on LAN," and "Schedule Deployment." Deployment is scheduled for 7/15/2025 at 10:02 AM. Buttons labeled "Back," "Next," and "Cancel" appear at the bottom. The underlying screen lists computer details such as name, model, and location.

Considerations when using file-based computer imaging software 

For folks who are more familiar with conventional disk cloning tools, the thought of using a different kind of computer imaging software can feel disconcerting. But file-based computer imaging software can help sysadmins streamline their deployment workflows and maintain consistency across endpoints more efficiently and on a larger scale. 

To find out exactly how you can make the move from Windows 10 to Windows 11 without losing sleep, try SmartDeploy free for 15 days or request a demo to learn more. 

joanne profile
Joanne Yip

Joanne has always loved the impact that words can make. When she isn’t typing away in the world of sysadmin, Joanne loves hiking with her husband and dog, true-crime podcasts, and dreaming of her next scuba diving adventure.

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