Remote desktop management software

Remote work keeps businesses productive while giving employees the freedom to work from anywhere. But you’ll need an efficient way to maintain device security and performance across a distributed fleet. With a remote desktop management solution like SmartDeploy, you can easily manage any endpoint anywhere from a single platform.

Remote desktop management Hero
Remote desktop management Hero
WhatisRDMWhatisRDM

What is remote desktop management software?

Remote desktop management software allows you to organize, manage, and control devices in any location. A remote desktop manager like SmartDeploy includes versatile features that give you the flexibility to support remote, on-prem, or hybrid Windows environments with the same ease.

Common remote desktop management software features include:

Request a demo

Key features of remote desktop management software

Remote computer imaging

How much time and cost would it save if you could image remote PCs without having to ship them to the office first? A lot, we think.

Outofbox cloud featuresOutofbox cloud features

Out-of-box cloud services

Easy to set up and use, SmartDeploy’s cloud services are accessible right out of the box. Connect to your company’s cloud storage account and start imaging in less than a day.

Hardware independent imaging

With SmartDeploy, you can build a single golden image and deploy it to any Windows machine in your fleet. Use virtual machines to capture OS images, reducing cost and clutter.

Automate remote OS deployments

Create cloud-connected answer files to automate remote OS deployments and postdeployment tasks like domain joins, AutoLogon, and network mapping.

Application deployment

With a remote desktop management tool like SmartDeploy, you can quickly deliver applications to any remote PC anywhere.

Application Pack box illustrationApplication Pack box illustration

Prebuilt & custom app packages

Distribute software to remote devices easily using SmartDeploy’s prebuilt Application Packs, or use the Application Manager to create your own. Your fleet, your rules.

Deployment flexibility

Slipstream Application Packs seamlessly with your operating system image or deploy them separately, keeping your remote deployments flexible and fuss free.

Windows migration

Using remote desktop software takes the hassle out Windows migration projects — especially when users are off-site.

Illustration with windows logo and arrows indicating migrationIllustration with windows logo and arrows indicating migration

Uploadable cloud packages

Upload your Windows deployment media to your corporate Box, Dropbox, Google Drive, or OneDrive account for faster remote deployments.

Remote user data migration

Keep user files and settings intact when migrating remote employees to a new Windows operating system or a new device.

Slipstream Windows updates

Remotely slipstream Windows updates with your operating system image for a more efficient Windows migration process.

Streamlined remote management

Whether you’re supporting a purely remote or hybrid workforce, a remote desktop management tool like SmartDeploy enables you to get more done with less.

Remote device management laptopRemote device management laptop

Central dashboard

Via a single dashboard, you can view hardware and software information, manage remote IT tasks, and provide remote support without leaving your seat.

Autoscan function

The SmartDeploy client automatically scans and reports remote desktop information to the console so you know what to install or uninstall. There’ll be no monkey business on your watch.

Remote Wipe

Protect data security by remotely wiping company data on any lost, stolen, or decommissioned remote computer.

SmartDeploy vs. leading competitor in remote desktop management software

Easy setup

Short ramp-up time

Wizard-driven guided interface

Suitable for any skill level

Additional training recommended

Requires complex configurations

Quick-start guides available

SmartDeploy logo white

Easy setup

Yes

Short ramp-up time

Yes

Wizard-driven guided interface

Yes

Can be used by technicians of any skill level and experience

Yes

Additional training recommended

No

Requires complex configurations

No

Quick-start guides available

Yes

Competitor

Easy setup

No

Short ramp-up time

No

Wizard-driven guided interface

No

Can be used by technicians of any skill level and experience

No

Additional training recommended

Yes

Requires complex configurations

Yes

Quick-start guides available

No

Remote desktop management software FAQs

How do you choose the best remote desktop management software?

To choose the best remote desktop software for your business, consider how remote work is set up in your organization, current IT resources and capabilities, and specific gaps that need to be addressed. Other important factors include:

If you manage a hybrid workforce, look for a remote desktop management tool that gives you the flexibility to support both on-site and remote endpoints at the same time. 

What are the benefits of using a remote desktop management tool?

Using a remote desktop management tool allows you to streamline the way you control and manage devices anywhere. By centralizing desktop management tasks on a single platform, you:

  • Optimize IT resources

  • Increase IT efficiency

  • Improve remote support

  • Ensure remote PC security and performance

  • Maintain access and remote connection to endpoints

What are remote desktop management best practices?

With limited physical access to users and their devices, remote work increases the risk of security lapses and exposure to cyberattacks. To mitigate the risks, consider the following best remote desktop management practices:

  • Update software regularly

  • Use custom operating system images and keep them up to date

  • Monitor hardware and software closely

  • Automate recurrent tasks

  • Use remote desktop software that fits your needs